Simple. Effective. Covered by Insurance.
No driving, no parking and no waiting room. We work quickly to understand you and your unique situation so we can provide the care you need to get you feeling better faster. No need to take time off from work!
- If you have questions about medication or a prescription refill, please call the office and choose option 2. The medication line is checked daily. A staff member will return your call.
- If you would like to reach Dr. Goldberg or Dr. Wetzel, or have a general question, please call the office and choose option 3 and leave a message. A staff member will return your call and set up your telemedicine appointment.
- If you have a non-emergency call after 5 pm or on the weekend, please call our answering service at 248.544.6967 and the on call doctor will contact you.
Frequently Asked Questions About Telemedicine
What is telemedicine?
Telemedicine is the practice of providing and receiving clinical medical care between a medical health professional and a patient. The care is provided at a distance via telecommunications. In other words, it is a way of treating patients using the internet and telephone. This can be done in real-time video visits, phone calls, secure email, or remotely monitoring a patient’s vital signs.
Are telemedicine and telehealth the same thing?
The terms telemedicine and telehealth are often used interchangeably, but actually telemedicine is a part of telehealth. Telehealth can also include non-clinical uses of telecommunications that may not be between a doctor and patient, for example self monitoring, patient education, and medical administration.
Does the patient have to meet with the provider in-person before a visit can be conducted via telemedicine?
This is generally regulated on a state-by-state basis. Currently, due to the Covid-19 pandemic, the regulations have been relaxed across the entire country. Our practice is currently seeing patients both in person in the office as well as via telemedicine.
Is telemedicine technology difficult to use?
In general, telemedicine is as easy to use as other familiar applications. Patients and providers with a basic familiarity with online apps, telephones or computers should be able to quickly figure out how to use a telehealth application. Our medical staff will help you through the process.
Will insurance pay for my telemedicine visits?
Yes. Especially right now, during the Covid-19 pandemic, insurance is covering telemedicine visits without question. It is safer for both patients and healthcare providers right now to be interact via telemedicine.
What about Medicare and Medicaid?
Medicare: Medicare does cover telemedicine right now. Our office staff can answer your insurance questions
Medicaid: Medicaid plans do cover telemedicine services right now. Our office staff can answer your insurance questions.
Is telemedicine private and secure?
Yes, generally telemedicine is conducted in a format that encrypts the interaction. Currently, due to the Covid-19 pandemic, many telemedicine visits are being conducted through regular phone and internet connections. Your financial transactions with our office are always conducted over a secure service and our physicians conduct their appointments in a private safe space.
Is the quality of care the same as visits that are in person?
Yes. Telemedicine has actually been in use for decades, and has been researched and studied for as long. It has been proven to be a safe, convenient and effective way to provide and receive healthcare services.
Obviously, certain tests and procedures need to be done in person. Your doctor will refer you to the appropriate site for a safe in person visit for any necessary tests or procedures, including blood-draws, lab tests, et